Frequently Asked Questions
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Holistic skincare is about caring for your skin in a whole, connected way. Instead of only treating what shows up on the surface, it looks deeper to understand what’s causing imbalance in the first place.
Your skin is your body’s largest organ, constantly responding to what’s happening both inside and around you. To stay healthy, it needs the right balance.
That’s why holistic skincare goes beyond products—it brings together skincare, nutrition, and daily habits to support your overall well-being, helping your skin stay clear, calm, and in sync.
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Schedule your facial at a time when you can fully relax, without pressing commitments or plans immediately after. Stay well hydrated beforehand, and allow yourself a few extra minutes to arrive. For the best experience, please arrive without makeup so I can dedicate more time to your treatment.
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Before your treatment begins, I’ll walk you through the process, answer any questions, and review your skin history to ensure you get the most out of your facial.
Facials are typically received without a shirt or bra, though your comfort is my priority. You’re welcome to wear a tank top or bra if you prefer; I simply recommend lowering the straps to avoid contact with massage oils. I’ll step out of the room while you undress and get settled under the sheets, with only your shoulders, arms, and head exposed. Soft music will be playing throughout your treatment.
Open communication is an important part of your experience. I’ll check in periodically to ensure you’re fully comfortable and relaxed. If at any point something doesn’t feel right—whether it’s a product, pressure, or technique—please let me know. This is your time, and your comfort always comes first.
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If possible, please arrive without face makeup, as removal can take time away from your treatment.
Avoid using retinoids, AHAs, or BHAs in the days leading up to your appointment, as these may increase skin sensitivity.
Come with an open mind and allow yourself to fully relax during the experience. Focus on slow, deep breathing to help ease both body and mind.
Open communication is always encouraged so I can tailor the treatment to your needs and ensure your comfort.
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Stay hydrated following your facial. Doing so supports your skin and helps flush toxins through the lymphatic system.
You will feel deeply relaxed following a session, so it is ideal to leave some time between your treatment and the next thing on your agenda to decompress, reflect, and enjoy. Take the day off if you can and continue to relax and practice self-care.
Be gentle when washing your face. Your skin may be a little sensitive following your facial, so take extra care for a few days after your treatment.
Avoid heavy makeup the day of your facial.
Avoid using any exfoliating products (AHAs and BHAs), retinoids, or face scrubs for at least a week following your facial.
Wear sunscreen every day.
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I recommend scheduling a facial every 4-6 weeks to receive the full benefits that my treatments provide. However, regular treatments are not required to see results, enjoy the process, and heal.
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I am a “by appointment” only studio. I ask that you plan ahead as best as possible to arrive at your appointment on time. Late arrivals will result in a shortened service or a rescheduled appointment requiring fee of 50% of the service's total.
If you need to cancel or reschedule your appointment, please give me 24 hour notice so I can fill your spot. Anything less than 24 hours will result in a fee of 50% of the service's total.
A no call/no show will result in a fee of 100% of your service's total.
I understand emergencies, sickness, and other life events come up. While I ask you respect my time, I want to respect yours as well. I will work with you as best as I can to make sure you can make it to your appointment.
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This space is rooted in safety, inclusivity, and care. My goal is for you to feel deeply supported and at ease throughout your experience. I recognize the vulnerability that can come with receiving a facial, and it’s an honor to hold space for clients of all backgrounds, cultures, and identities.
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I offer a referral discount! You can receive 15% off your next appointment if you refer 3 people, make sure they mention your first and last name. This is only valid to a client who has come in for at least one appointment.
I also offer a $10 discount to anyone who leaves a review on Google. I will do my best to keep track, but you can also take a screenshot of the review and show me when we check out at your next appointment.